Delivery

Shipping Information

National: flat rate   $10.00

International: flat rate   $20.00

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FREE SHIPPING

Any order $200 or above will receive FREE SHIPPING within Australia

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Delivery Information

How long does the delivery of my order take?
Most items will be dispatched within 48 hours or 2 (two) working days of receiving your order. We ship to just about anywhere in the world.

• We use Registered post for all our deliveries. To track your goods please call Australia Post on 13 11 18 quoting the consignment number. You can also email us at info@karmaemporium.com.au if you just want to check the status of your order and we will get back to you asap. Your tracking number will be emailed to you on the day you make your purchase. Please quote this to us when enquiring about your order.
• We are unable to redirect goods once the order has been dispatched
• If for any reason we are unable to fill your requested order we will email or call you straight away and conduct a payment reversal if the transaction has been processed.
• A signature is required on receipt of your parcel, for this reason it is advised to provide an address where someone will be available to sign. Alternatively an Australia post card will be left notifying you of your delivery.

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Returns Policy

(please familiarize yourself with our returns policy before any purchase is made)

For any return, please email info@karmaemporium.com.au within 5 days of receiving your item. Your items will be carefully packaged before they are shipped to you and must be in the exact same condition on return. All garments must still have the tag attached in order to be returned.
We will then email you a return form within 24 hours and we need this filled out and sent back to us with the goods. Please post the items in an Express delivery bag and send back to:
Karma Emporium
Suite 65, 42-52 Terrace Road
East Perth WA 6004

FAULTY GOODS: We happily provide refunds to goods that are deemed faulty within 14 days of purchase. The goods will only be accepted if a receipt of purchase is sent with the item and the washing instructions have clearly been followed. We will happily accept a credit card statement as a receipt. Once we inspect the item and deem it faulty we will refund your credit card for the total amount of the purchase along with the cost of postage you originally paid. If the item has been worn or damaged then Karma Emporium reserves the right to send the item back to you with no exchange or credit.

CHANGE OF SIZE RETURNS: if you receive your item and the sizing is wrong please notify us within 5 days and we will happily send you another size once your garment has been returned to us in the same condition as received by you.

THERE IS NO EXCHANGE ON SALE ITEMS please choose your purchases carefully

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